Our Service
Pre-Sales Service * Inquiry and consulting support. * Sample testing support. * View our Factory.
After-Sales Service *Advicing how to install the machine, Advicing how to use the machine. * Engineers available to service machinery overseas on customer cost.
FAQ
Q: How about the warranty for your products?
A. All of our products have one year warranty. During the guarantee period, if there are any problem with our instrument wewill help you to solve it by sending pictures, videos or free spare parts until things get fixed. Out of guarantee, we will alsohelp you solve the problem,but not including send free spare parts to your country.
Q: Can you do OEM?
A: Yes, we can do OEM/ODM as you required
Q: Can you offer the technical support, online or site training or other
A:We will offer technical support like operating manual, operating videos to support or provided training material of thedetailed products you are interested in
Q:May l have a free sample? I need test your quality first.
A. We are rearet to tell you that we could not offer free sample to our customers, which is our company rule. But if you aareewe can quote special price to better support you for trail order.